Hello there, welcome to my site
I'm Dave Hardin
An Instructional Designer
& Learning Experience Architect
Creating impactful learning experiences that drive performance for adult learners—wherever they work.
About Me
Instructional designer and content developer with over thirteen years of experience creating innovative digital learning solutions across corporate, technical, and customer service environments. Skilled in eLearning, ILT/VILT, multimedia development, and LMS administration, with a strong track record of improving engagement, performance, and operational outcomes.
I've developed end-to-end training solutions across diverse industries, including airlines, oil and gas, retail, and tech—serving both internal teams and external customers.
I use tools like Articulate Storyline, Rise, Camtasia, and LMS platforms such as SumTotal and Cornerstone to build experiences that are interactive, measurable, and aligned with business goals.
I believe great learning design starts with empathy for the learner and ends with impact on performance.
Skills & Expertise
A comprehensive toolkit for creating exceptional learning experiences
Tools & Technologies
Learning Design & Development
Strategy & Collaboration
Fast Delivery
Agile development cycles with quick turnaround times
Results-Driven
Focus on measurable learning outcomes and business impact
Innovation
Creative solutions using the latest learning technologies
Featured Projects
Real-world learning solutions that delivered measurable results
Cybersecurity at Southwest (CBT)
Instructional Designer & Developer
An interactive eLearning with a detective theme and gamified learning to teach cybersecurity awareness.
Outcome:
Boosted engagement and reinforced secure behaviors, supporting compliance and risk reduction.
View project
MS Teams Microlearning Video
Designer & Developer
One of a dozen microlearning videos to assist employees with a smooth Microsoft Teams rollout.
Outcome:
Improved platform adoption and reduced support volume during migration.
View project
Save the Day: Be a Cost-Saving Champion (CBT)
Instructional Designer & Developer
Gamified learning with a point system to build cost-conscious habits in the Revenue Management team.
Outcome:
Raised awareness of cost-saving opportunities and delivered actionable learning analytics.
View project
AI 101 (CBT)
Instructional Designer & Developer
Introductory training using an AI chatbot interface for the Artificial Intelligence & Data Transformation department.
Outcome:
Made AI concepts accessible and helped staff align with digital transformation initiatives.
View project
Southwest Business Partner Levels (Animation)
Designer & Developer
Animation that explains Southwest's business partner service tiers and account ownership.
Outcome:
Improved internal understanding and alignment, reducing service confusion.
View project
Employee Onboarding ILT
Instructional Designer & Developer
Instructor-led training covering policies on harassment, discrimination, retaliation, and social media.
Outcome:
Standardized compliance training and supported a respectful workplace culture.
View project
Want to see more detailed case studies?
Client Testimonials
What colleagues and clients say about working with me
"I have to say that in all my years in learning and development, I never came across anyone with as much knowledge and skill when it comes to the technical aspects of e-learning and LMS integration."
Tate Mortenson
Southwest Airlines University Team Leader, Southwest Airlines
"Dave is truly an asset to any organization and group he chooses to be with. His knowledge of the backend of learning development and ability to be a chameleon and transform in any part of an organization makes him a true unicorn. Dave's breadth of knowledge and ability to troubleshoot the most difficult builds while also having extreme innovation and creativity to give customers so much while also being efficient and effective in his approach is unmatched."
Gregg Wright, Ph.D.
Strategic Learning Partner, Southwest Airlines
Ready to elevate your learning experience?
Let's collaborate to bring your next training project to life. Whether you need eLearning, ILT, VILT, Websites, SharePoint development, curriculum design, or strategic learning consultation, I'm here to help you create impactful learning experiences.
Let's Connect
Ready to discuss your learning objectives? I'd love to hear about your project and explore how we can create something amazing together.
Flexible project timelines
Quick response within 24 hours